Few mandates, taken seriously.
We limit the number of suppliers we represent so that each one gets a team, a partner network and our full attention. This page explains what a mandate contains.
Three ways to engage us.
A fixed-fee first look, the standard mandate, or a multi-year alignment.
Market read
For suppliers who need to know whether a market is real before spending anything on it. The Market Entry Dossier, for up to three markets, delivered as a working document and a session with the regional partner. Fixed fee, fixed scope. Credited in full against the first retainer if a mandate follows.
Mandate
The standard engagement. The dossier in the first thirty days, then positioning, direct introductions, execution to signature and delivery oversight, with a written progress report every quarter and a short call every month. A monthly retainer offset against the first commission, and a commission tied to what the buyer pays: a share of contract value for hardware and projects, a share of recurring revenue for software, larger in year one and continuing to year five.
Standing representation
For suppliers treating our regions as a multi-year part of the business. Exclusive representation in your category, ongoing account development and renewals, shared investment in local presence and certification, and a revenue share in place of most fees. Agreed case by case, and only where we believe the market carries it.
Indicative fee levels are shared on the first call, before you send us anything confidential. We would rather disqualify each other in twenty minutes than in three months.
Standard terms of a Mandeur mandate.
Every mandate is negotiated, but it starts from the same structure.
- Market read
- Optional fixed-fee first step, credited in full against the first retainer.
- Territory and segment
- Defined countries and buyer segments. Exclusive only where we have real access, with an option to extend after results.
- Exclusivity
- Exclusive for the duration of the mandate. The supplier keeps opportunities it can show were opened before signature. A non-exclusive start of six months with automatic exclusivity after an agreed milestone is possible.
- Duration
- Twenty-four months with automatic renewal. Six months' notice, not before month twelve. Opportunistic mandates for single products run twelve months.
- Retainer
- Monthly from signature, offset up to one hundred percent against the first commission. A milestone-based retainer is available for strategic products.
- Commission
- Hardware and projects: a percentage of contract value, payable within thirty days of each buyer payment, with degression above large thresholds. Recurring revenue: a share of year one and a smaller share of years two to five, also for contracts signed during the mandate that run beyond it.
- Opportunity registration
- Registered opportunities are protected for eighteen months. Non-circumvention applies during the mandate and twenty-four months after it; a twelve-month tail covers opportunities in progress at termination.
- Minimum performance
- Quarterly targets for qualified opportunities and weighted pipeline. Two quarters below target narrow the territory rather than end the mandate.
- Compliance
- Audit rights over partner payments, no payments to public officials, sanctions screening, export controls handled on the supplier's side, sub-agent agreements in a form the supplier's compliance team can approve.
- Deliverables
- Market Entry Dossier within thirty days of signature; written progress report every quarter; every registered opportunity confirmed to you in writing.
- Supplier support
- Training, demo capability, references, a named technical contact, an agreed pricing policy and sales materials.
- Law and disputes
- Law of the headquarters country and arbitration (VIAC or ICC) by default; supplier's law for U.S. companies that require it.
Current mandates.
We publish mandates here once they are signed and the supplier agrees to be named. Our current focus is public safety technology, digital government platforms, cyber security and energy storage, in Central Europe and the Gulf. If you are a buyer or a partner interested in a specific category, pleaseget in touch.
What we look for before we sign.
- A product that is proven at home, with references we can call.
- A clear reason a buyer in our territory should switch or buy now: regulation, a mandate, a cost gap, an incumbent that is failing.
- A supplier that will invest in the market: demos, a technical contact, pricing that works locally.
- A sales cycle we can influence: relationship-driven, procurement-heavy, compliance-sensitive.
- No conflict with a mandate we already hold.
Request the full term sheet.
We send the complete mandate term sheet to suppliers we have had a first conversation with. Tell us about your product and we will schedule it.